Exchange Policy

At Vastraa Couture, each product is meticulously designed and crafted with a strong focus on quality. Our in-house design team ensures that every piece undergoes thorough quality checks before it leaves our facility. We encourage you to review our product details and size charts carefully before making a purchase.

Damaged Products: If you receive a product damaged during transit, please contact us within 7 days of receiving your order. To facilitate the return or exchange, provide a video of the damaged product as you unbox it

Returns for Satisfaction:

If you are not entirely satisfied with your purchase, you may return the product to us within 7 days of delivery for store credit. Please note:

• The product must be unused, in its original condition, with packaging, tags, and proof of purchase.
• Return shipping costs are the responsibility of the buyer.
• Store credit will be issued for the full amount and can be redeemed within one month from the date of return.

Eligibility for Return:

• The item must be unused and in the same condition as received.
• The product should be returned in its original packaging with all tags and proof of purchase.
• We do not accept returns of washed or altered items.
• Please note, we do not offer refunds.
• Returns must be initiated within 7 days of delivery.
• If you do not select a replacement within one month, the order will be canceled and no further extensions or refunds will be provided.
• Customized products are not eligible for return or exchange.

Cancellation Policy

Once an order is placed and payment is completed, Vastraa Couture does not offer cancellation services. However, in exceptional circumstances, you may contact our team, and we will do our best to assist you.

Vastraa Couture reserves the right to modify or update our policies without prior notice. We also retain the right to cancel any order under unforeseen circumstances, though we assure you that this will be a rare occurrence.